Returns & Exchanges

At Saison, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your garments are in their original condition with all tags attached to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Carefully pack your items in their original seasonal packaging and include the printed packing slip to ensure faster processing.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided in your portal confirmation and drop the package off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our atelier inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.